Tempest - Official Fanclub iE FanKit

[PRODUCT]
All products are purchased directly from the original website, guaranteeing 100% authenticity.
Due to limited quantities, first pressing, POB, and special gifts may end without notice.

[PRE-ORDER]
If your order includes pre-order items, your package will be shipped out once all items, including
pre-ordered items are ready to ship.

[DUTIES & TAXES]
Customers are responsible for any customs duties and taxes in their country.

[KADDY & CONSOLIDATION SERVICE]
1. Join Global SH and receive a personal address.
2. Enter the address you received from GLOBALSH when purchasing goods from SHPLAZA.
3. After that, apply for the CONSOLIDATION service on the Global SH site.

[HOW TO ORDER WITH GLOBAL SH]
Payment stage -> shipping country -> korea -> shipping method -> globalsh warehouse

[ORDER CANCELATION]
Cancellation requests must be made immediately after receiving the order confirmation email.
Once processed, cancellations may not be possible.

[REFUND POLICY]
Refund can be claimed in case of out of stock or missing products only.
Claiming refund should be requested after the 7 days of receiving the package to shplaza.kr@gmail.com
You must have an unboxing video to get a refund, otherwise no refund will be granted.

[SHIPPING DATA]
Orders including preorder products are ordered at once based on the last product to be delivered.
Therefore, please order products with different delivery dates separately.

[SHIPPING COSTS]
Exact shipping fees based on the destination country and product weight
will be displayed on the checkout page after entering the shipping address.

[SHIPPING DELAYS]
Delivery may be delayed due to traffic, courier capacity, location, or other uncontrollable international events and factors.